Before using the program, please read terms and conditions of the below license agreement.

Any use of the program means that you fully and unconditionally accept the terms and conditions of this license agreement.

If you do not accept the license agreement in full, you may not use the program for any purpose.

 

1. General Provisions

1.1. This License Agreement (hereinafter referred to as the License) set the terms of use of SUPA for mobile devices (hereinafter referred to as the Program) and is signed with any person using the Program on the territory of the Republic of South Africa (hereinafter referred to as the User) and Smart Kitchen Co (Pty) Ltd, being a body authorized to grant the rights to use the Program (hereinafter referred to as the "Rightholder").

1.2. By copying the Program, installing it on its mobile device or using the Program in any way, the User expresses its full and unconditional consent to all terms and conditions of the License.

1.3. It is permitted to use the Program only under the terms and conditions of this License. If the User does not accept the terms and conditions of the License in full, the User may not use the Program for any purpose. It is prohibited to use the Program in violation of (failing to fulfill) any of the terms and conditions of the License.

1.4. The Program can be used by the User under the terms and conditions of this License for personal non-commercial purposes free of charge. It is only possible to use the Program under terms and in ways not covered by this License based on a separate agreement with the Rightholder.

1.5. When using the Program, you agree that the following documents forms an integral part of this License for the Program:

1.5.1. The Terms of Use available at https://supa.co.za/about/l/termsofuse

1.5.2. The Cancellation Policy available at https://supa.co.za/cancellations

1.5.3. The Privacy Policy available at https://supa.co.za/about/l/privacy-policy

The said documents (inter alia, any parts thereof) can be assigned and (or) amended by the Rightholder at any time. New versions of the documents shall come into effect upon their publication, unless otherwise stipulated by the version itself. Rightholder will make best efforts to notify the User of any material change to these documents, however it shall not be obligated to notify the User of any immaterial changes.

2. Rights to the Program

2.1. The exclusive right to the Program is vested in the Rightholder.

3. License

3.1. The Rightholder shall, free of charge and under an ordinary (non-exclusive) license, grant to the User the non-transferable right to use the Program in all countries of the world in the following ways:

3.1.1. to use the Program as intended, wherefore to copy and install (reproduce) it on the User’s mobile device/-s. The User may install the Program on an unlimited number of mobile devices;

3.1.2. to reproduce and distribute the Program for non-commercial purposes (free of charge).

3.2. The Program shall be used (inter alia, be distributed) under the name: SUPA. The User may not change and/or delete the name of the Program, the copyright notice or any other references to the Rightholder.

4. Limitations

4.1. Except as used in the scope and in the ways expressly stipulated by this License, the User may not modify, decompile, disassemble, decrypt and perform any other actions with the object code and source code of the Program meant to obtain information on the implementation of algorithms used in the Program, create derivative works using the Program and otherwise use (allow to use) the Program and any components thereof, maps and other images and data stored by the Program on the User’s mobile device, without the Rightholder’s written consent.

4.2. The User may not reproduce and distribute the Program for commercial purposes (inter alia, for a fee), inter alia, as part of software product collections, without the Rightholder’s written consent.

4.3. The User may not distribute the Program in any form other than the form received, without the Rightholder’s written consent.

5. Special Provisions

5.1. Some functions of the Program can only be performed with the Internet available. The User shall independently get and pay for such access under terms and as per tariffs of its communication or Internet provider.

5.2. The User acknowledges and agrees that, subject to the terms of the Privacy Policy, the Rightholder can process the User’s personal information required to provide the services (including personal details), transfer the User’s personal details to the Rightholder’s partners (which may be located in the jurisdictions that may have not the same level of protection provided in the User's jurisdiction), and also agrees that the Rightholder’s partners can process personal information in order to provide services to the User within the Program. When the User uses the Program, the personal information is transferred to Smart Kitchen Co (Pty) Ltd to be processed under the terms and for the purposes determined in the Privacy Policy available at: https://supa.co.za/about/l/privacy-policy. When the personal information is transferred to Rightholder’s partners, they will be subject to the terms of the Privacy Policy. The User hereby consents to the foregoing.

5.3. The User is hereby notified, understands and agrees that the Program can collect other anonymized statistical and non-confidential data, which shall be owned by the Rightholder and

5.4. The Program shall be registered and used by applying the User’s mobile phone number. If the User deletes the Program from the User’s mobile device, then the User’s personal information obtained by the Rightholder during authorization in the Program with the use of the User’s mobile phone number and application of the Program will be saved for as long as it may be permitted pursuant to Section 9 of the Privacy Policy (Clause 1.5.2 of this License). If the Program is re-installed on the device and registered using the same mobile phone number as an identifier, the User’s personal information provided with the use of the said mobile phone number will be restored in full.

5.5. For using SUPA through the Program, the User shall accept Terms of Use of SUPA posted on: https://supa.co.za/termsofuse, with the following additions:

5.5.1. When using SUPA Service the User authorizes at SUPA Platform using the User's Program login details.

6. Liability under the License

6.1. The Program is provided “as is”. The Rightholder provides no guarantees of error- and trouble-free operation of the Program or its certain components and/or functions, fitness of the Program for specific goals of the User, does not guarantee the reliability, accuracy, completeness and timeliness of the Data, and provides no other guarantees, which are not expressly stated in this License.

6.2. The Rightholder shall not be held liable for any direct or indirect consequences of any use of or inability to use the Program and/or any losses incurred by the User and/or third parties as a result of any use of, failure to use or inability to use the Program or its certain components and/or functions, inter alia, due to possible errors or failures in their operation, except as expressly stipulated by laws.

6.3. All issues and claims related to the use of / inability to use the Program and possible violations of laws and/or third-party rights by the Program shall be sent through the feedback form to help@supa.co.za. This License and all relations associated with the use of the Program shall be governed by laws of the Republic of South Africa.

7. Updates / New Versions of the Program

7.1. This License covers all future updates / new versions of the Program. By agreeing to install an update / new version of the Program, the User accepts the terms and conditions of this License for relevant updates / new versions of the Program, if there is no other license agreement for the update / new version of the Program.

8. Amendments to this License

8.1. This license agreement may be unilaterally amended by the Rightholder. User notification of the amendments introduced to the terms and conditions of this License is posted at: https://supa.co.za/termsofuse. The said amendments to the terms and conditions of the license agreement shall come into effect from the date of their publication, unless otherwise specified in the relevant publication.

9. Interpretation

9.1. Wherever used herein, a pronoun in the masculine gender shall be considered as including the feminine gender unless the context clearly indicates otherwise.

10. Details of Smart Kitchen Co (Pty) Ltd

10.1. Full corporate name: Smart Kitchen Co (Pty) Ltd
10.2. ID: 2017143688 / 07
10.3. Address: Block Q, Greenford Office Park, Punters Way, Kenilworth, Cape Town
10.4. E-mail: help@supa.co.za, phone number: +27 62 7350712
10.5. Date of publication: 13.01.2026